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The Puzey Family Practice
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BBC Health News

  • New hope for patients with breast cancer gene13 May 2025 16:04Treating patients with a drug before surgery greatly reduced the chances of the cancer coming back, a small trial found.
  • Child obesity clinics seeing BMIs over 5013 May 2025 08:48Many are from the most deprived areas, and a significant number are neurodivergent or have other health conditions, a study says.
  • Charity boss slams 'reprehensible' health trusts13 May 2025 12:46NHS trusts "try to stop" coroners issuing Prevention of Future Death reports, an inquiry hears.
  • Weight-loss drugs tested in head-to-head trial12 May 2025 01:00Scientists test Mounjaro and Wegovy - the big beasts of weight loss medication - to see which is best.
  • Care providers say overseas worker crackdown 'short-sighted'12 May 2025 10:26Many care workers say it is a rewarding job, so the task is how to get more people in the UK to apply.
  • Doctor accused of falsifying artificial mesh records12 May 2025 06:28Tony Dixon was suspended after mesh surgery was found to have caused harm to hundreds of patients.

Compliments, suggestions & complaints

You can use the NHS Friends & Family Test link to leave us a comment

If you have had a great experience or a member of our team has gone the extra mile to help you, please let us know! Positive feedback is great for staff wellbeing and we'd love to share your comments.

Please ask reception for a gold star card to share your comments.

We appreciate that sometimes things can be done better. We welcome your feedback and are always seeking ways to improve the quality, effectiveness and efficiency of our services. Please get in touch if you'd like to share your comments.

If you should need to make a complaint, please do so in writing (email or letter). Our details can be found on the Contact Us page.

Complaints are handled by Practice Manager Tim Curtis and Clinical Practice Manager Erin Burrows.

Alternatively, if you'd like to arrange to speak with practice management please inform the reception team and we'll arrange to call you back at a mutually convenient time.

Further information about making a complaint about NHS services can be found on their website.

If you need help to make a complaint or require assistance from an advocate, the following website may be of help:

  • The Advocacy People
  • POhWER
  • Citizens Advice

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The Puzey Family Practice

Southwell House, Back Lane, Rochford, Essex, SS4 1AY

  • 01702 533740
  • reception.mailboxF81007@nhs.net
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