If you have had a great experience or a member of our team has gone the extra mile to help you, please let us know! Positive feedback is great for staff wellbeing and we'd love to share your comments.
Please ask reception for a gold star card to share your comments.
We appreciate that sometimes things can be done better. We welcome your feedback and are always seeking ways to improve the quality, effectiveness and efficiency of our services. Please get in touch if you'd like to share your comments.
If you should need to make a complaint, please do so in writing (email or letter). Our details can be found on the Contact Us page.
Complaints are handled by Practice Manager Tim Curtis and Clinical Practice Manager Erin Burrows.
Alternatively, if you'd like to arrange to speak with practice management please inform the reception team and we'll arrange to call you back at a mutually convenient time.
Further information about making a complaint about NHS services can be found here.
If you need help to make a complaint or require assistance from an advocate, the following website may be of help: